Dermatologist Serving Berkeley, Dublin and the surrounding areas
Unlock Healthy, Beautiful Skin

Frequently Asked Questions

  • How do I book an appointment?

    The easiest way to make an appointment is online at www.icecreamderm.com
    If easier, you can always reach us at 510.330.2264 for our Berkeley office and 925.241.4144 for our Dublin office.
    We are currently accepting new patients and all major insurances.

  • What is your address? Where do I find parking?

    For our Berkeley office, we are located at 2435 Webster Street, Suite 101, Berkeley, CA.
    For our Dublin office, we are located at 7550 Dublin Blvd, Dublin CA.

    Look for our logo on the front of the building!

    Street parking is available at our Berkeley location.
    Retail parking is available through the garage in the back of our Dublin location.


  • What are your hours of operation?

    We are open Monday - Friday from 10:00am - 7:00pm, and closed from 2:00pm - 3: 00pm daily for lunch. 

  • What types of insurance do you take?

    We accept all types of major insurance. Click here to see a full list.

    Please don't hesitate to call us at 510-330-2264 for our Berkeley office or 925-241-4144 for our Dublin office to have us check your eligibility

  • What kinds of payment options do you offer?

    We accept cash, all major credit cards, checks, and CareCredit.

  • Do you offer a free consultation?

    Yes! We offer complimentary consultations for all of our cosmetic services and would love to answer any questions you might have!

  • What are your prices?

    Unfortunately, it's difficult to determine how best to serve you without a consultation.

    Please stop by for our free consultation service and we will be more than happy to provide you with an accurate assessment and pricing.

  • What is your cancellation / late policy?

    To better serve the community, we ask that patients call 48 hours in advance to cancel or reschedule their appointment and arrive no more than 10 minutes after their appointment time to allow for the best experience. Our late / cancellation / rescheduling fee to patients is $75 per appointment.

    We have complimentary pour-over coffee and WiFi at our location so feel free to swing by a few minutes early

  • Are you affiliated with Alta Bates?

    No, but they are our friendly neighbors.

  • Do you accept walk-ins?

    We do accept walk-ins to the extent we have availability. We can take down your number and give you a call if anything opens up.

  • Do you guys really have Netflix and HBO?

    Yes… and free artisanal coffee (binge away!)

  • How did you get your name?

    She married her husband and took his last name.

  • What is the meaning of the name Icecreamwala?

    Icecreamwala originates from India and translates into "Ice cream seller".

    Her husband's great-grandfather sold ice cream to kids and his last name was changed when the British occupied India.

  • Are you sure that's your real last name?
    Positive.

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